Privacy Policy

1. Information We Do NOT Collect

This website does NOT store your personal information in any database. When you use our contact form, you are redirected to WhatsApp to communicate with Dr. Kristhy Moreno. Any information you share is handled exclusively through WhatsApp.

2. Communication via WhatsApp

When you contact us via WhatsApp, the information you share (name, phone number, reason for your visit, etc.) will only be used to:

• Arrange and schedule medical appointments
• Answer your questions and inquiries
• Send medical instructions when necessary
• Follow up on your medical care

3. Medical Confidentiality

Any medical information you share will be treated with strict confidentiality, in accordance with medical professional secrecy and the regulations in force in Venezuela on the protection of health data.

We do not share your information with third parties without your explicit consent, except when required by law.

4. Cookies and Tracking Technologies

This website uses standard browsing technologies. We do not use advertising tracking cookies or share information with advertising networks.

5. Your Rights

Because communication takes place through WhatsApp, you have full control over your information:

• You can delete conversations at any time
• You can block the contact if you wish to stop communicating
• You can request clarification about how your information is handled

6. Changes to This Policy

We reserve the right to update this privacy policy. Changes will be published on this page with the corresponding date.